Privacy Policy
Contact: Info@gymfibertowel.com

GymFiberTowel.com (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, disclose, and protect information when you visit or shop at https://gymfibertowel.com.

  1. Information We Collect
    a. Information You Provide
    • Name, shipping address, billing address, email, phone number
    • Payment information (processed by PCI-compliant third parties; we never store full card details)
    • Order notes, gift messages, or product reviews you choose to submit b. Information Collected Automatically
    • IP address, browser type, device identifiers, referring URLs
    • Pages viewed, links clicked, time stamps, cart contents
    • Cookies and similar tracking technologies (see Section 5) c. Optional Data
    • Email address for newsletter signup
    • Photos or social-media handles you tag us with (public posts)
  2. How We Use Information
    • Process and fulfill orders, including shipping and returns
    • Provide customer support and respond to inquiries
    • Personalize your shopping experience and improve website functionality
    • Detect, investigate, or prevent fraud and security issues
    • Send order confirmations, shipping updates, and marketing emails (with opt-out)
    • Comply with legal obligations and enforce our Terms of Service
  3. Lawful Bases (EEA/UK Users)
    • Contractual necessity (to process your order)
    • Legitimate interests (fraud prevention, site improvement)
    • Consent (for marketing emails; you may withdraw at any time)
  4. Sharing & Disclosure
    We do NOT sell your personal data. We only share it with:
    • Service Providers: payment processors, fulfillment centers, shipping carriers, email platforms, analytics providers (all under confidentiality agreements)
    • Legal & Compliance: courts, law-enforcement, or regulators when legally required
    • Business Transfers: in connection with a merger, acquisition, or sale of assets (notice will be provided)
  5. Cookies & Tracking
    • Essential cookies: keep items in cart, maintain login sessions
    • Analytics cookies: aggregate statistics via Google Analytics (IP anonymized)
    • Marketing cookies: retargeting pixels (e.g., Meta, Google) only with your consent
    • You can disable non-essential cookies via our banner or browser settings.
  6. Data Retention
    • Order records: retained for 7 years for tax and accounting purposes
    • Marketing lists: retained until you unsubscribe or 3 years after last interaction
    • Analytics data: aggregated or deleted after 26 months
  7. Security Measures
    • HTTPS/TLS encryption in transit
    • PCI-DSS compliant payment gateways
    • Role-based access controls and regular security audits
  8. International Transfers
    Data may be processed in the United States or other jurisdictions with adequacy decisions or under Standard Contractual Clauses approved by the EU.
  9. Your Rights & Choices
    • Access, correct, or delete your personal data
    • Object to or restrict certain processing activities
    • Data portability (receive a copy of your data in a structured format)
    • Withdraw consent for marketing at any time (link in every email or email Info@gymfibertowel.com)
    • Lodge a complaint with your local data-protection authority
  10. Children’s Privacy
    The Site is not directed to children under 13 (or 16 in the EEA). We do not knowingly collect information from children. If you believe a child has provided data, contact us and we will promptly remove it.
  11. Third-Party Links
    Our website may contain links to external sites not operated by us. We are not responsible for their privacy practices; review their policies separately.
  12. Policy Changes
    We will post any material changes on this page with an updated “Effective Date.” Significant changes will also be emailed to active subscribers.

Contact Us
Email: Info@gymfibertowel.com